Long-Term Care FAQs

How do I get my family member on a waiting list?

The long-term care home placement process includes a multi-part assessment, including an assessment by a Home and Community Care Supports Services Care Coordinator, to ensure there is an accurate record of your medical history, and to help determine eligibility for long-term care. The Care Coordinator will discuss all options, including providing options for long- term care homes.

Visit the How to Apply and Rates webpage for more information.

How long is the waitlist?

Visit the Ministry of Long-Term Care website for wait times and public reports for

Fairvern: https://www.ontario.ca/locations/longtermcare/homes/2708-fairvern-nursing-home

The Pines: https://www.ontario.ca/locations/longtermcare/homes/M564-the-pines

How much does it cost?

Rates are set by the Ministry of Long-Term Care.

Visit the How to Apply and Rates webpage for more information.

How do I book a tour or learn more?

To arrange a tour of the Home, please contact:

Fairvern: 705-789-6011 Extension 4339
The Pines: 705-645-4488

Can the resident retain their own physician?

A resident can keep his/her physician if the physician agrees to continue the care at the Homes and they have applied for privileges at our Home.

Is there 24-hour care?

Yes. We provide 24-hour nursing and medical care as needed (full medical coverage). A team of Personal Support Workers, Registered Practical Nurses, and Registered Nurses staff our home at all times. The Registered Staff administers all medications to our residents. Medication comes from our contracted pharmacy.

What health services are available to my loved one?

There are various health services available including dental, audiology, hearing aid, and eye examinations. A foot care provider offers foot and nail care to residents at an extra cost. For various other services it is recommended to speak to the RN to inform you of the service to include as part of the resident's Care Plan and inform staff.

Can a resident or family member hire a Private Caregiver or Companion?

Some residents or their families wish to hire a private caregiver or companion to attend to some of the resident’s needs for a specific number of hours per day or week. Some key points to keep in mind when hiring a private caregiver of companion:

Private caregivers and companions are not employees of the District of Muskoka.
As the Hirer, you will determine their responsibilities, set their schedules and coordinate pay.
Both Homes have a Private Care Caregivers/Private Duty Companion policy. The policies require caregivers/companions to complete training on mandated programs, policies, and procedures.
The long-term care homes have ultimate responsibility for the safety and wellbeing of all residents.
If a private caregiver or companion disregards the long-term care home’s policies, violates the confidentiality agreement, or interferes with the comfort and wellbeing of any resident, the Home’s Administrator has the right to prohibit them from providing services.

What type of activities and social programming do you provide?

Recreation staff provide resident programming 7 days a week throughout the day and evening. Programs are carried out using Montessori Methods to focus on resident interests and needs while promoting independence and self worth.

Is the resident allowed to keep a pet?

Unfortunately no - but pets can visit provided they are friendly, compatible, immunized and are on a leash at all times.

What meals are served?

Every meal offers a main menu and alternative selection. Menus are changed in Fall and Spring to reflect seasonal availability and variety. Special diets to suit nutritional needs are provided. There is a part time dietitian who assesses and monitors diets weekly.

Work in Long-Term Care Fairvern Redevelopment Project