Contact Us
About Our Home
98 Pine Street, Bracebridge, Ontario, P1L 1N5
The Pines is a fully accredited long-term care home providing a full range of care and support to residents and their families in compliance with the Ministry of Long-Term Care rules and regulations.
The District Municipality of Muskoka has owned, operated and governed The Pines Long-Term Care Home since 1971. In 2004, The Pines resident population expanded from 105 to 160 and shifted its operations into a new building. In the 50 years that The Pines has been in operation, the home has been witness to substantial changes with respect to the care and services it provides to residents.
Our cozy and comfortable home comes provided with five resident home areas (two secure), four wonderful courtyards with plenty of outdoor spaces.
| Mission |
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Optimizing life with excellent care, compassion and comforts of home. |
| Vision |
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Continuously improving care, safety and quality of life in partnership with residents, their families and our community. |
| Values |
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Respect and Integrity-Culture: Everyone should be treated with fairness, dignity, and respect. Positive and open communication builds strong relations. Innovative Leadership-Innovation: Creativity should be encouraged, and technology embraced. Ongoing learning contributes to improvements in quality of life. Synergy-Team: Working together as a team involves cooperation, communication, and support. Experiences-Service: Our commitment to showing care, sensitivity, and kindness to ensure a welcoming, safe, and comfortable environment for all. |
- The Pines has 160 rooms our residents call home.
- We have a family-focused approach to care.
- Once a loved one comes into our care, so do their family members.
- We are owned and operated by The District Municipality of Muskoka and funded by the Ministry of Long-Term Care.
Key Contacts
Administrator: Jennifer Ridgley
Jennifer Ridgley is no stranger to The Pines Long-Term Care Home as she has been our Director of Care and previous to that position was the Assistant Director of Care for the last five years. Previous to that Jennifer was a registered nurse on the floor for seven years. Jennifer makes a difference in the lives of our residents as the Administrator for The Pines Long-Term Care Home every day.
The Administrator can be reached at administrator.pines@muskoka.on.ca or 705-645-4488 Ext. 4877
| Director of Care |
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Dallas Miller 705-645-4488 Ext. 4861 |
| Infection Control Lead |
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Stephanie Albert 705-645-4488 Ext. 4752 |
For health privacy information and requests for health records, please visit the Freedom of Information and Privacy section of the website.
Public Reports
Ministry of Long-Term Care Wait Times and Public Reports for The Pines: https://www.ontario.ca/locations/longtermcare/homes/M564-the-pines
| Strategic Plan | ||
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To address recent significant universal healthcare changes and anticipated challenges over the coming years, The Pines LTC Home has prepared a strategic plan for 2022-2025. The strategic plan encompasses a comprehensive review of The Pines operations, as well as input gathered from the Health Services team, The Pines leadership team, employees, Residents’ Council, Family Council, families, caregivers, stakeholders and volunteers. |
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| Outbreak Plan | ||
| The Pines Home Specific Outbreak Plan | ||
| Long-Term Care Home Service Accountability Agreement | ||
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Long-Term Care Home Service Accountability Agreement - Multi-Homes (April 1, 2023-March 31, 2024) |
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| Home Visitor Policy | ||
| The Pines Home Visitor Policy | ||
| Emergency Plans | ||
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Natural Disasters and Extreme Weather Events The Pines Emergency Preparedness and Response Program
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| Continuous Quality Improvement Report and Quality Improvement Plan | ||
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2025-2026 Continuous Quality Improvement Report and Quality Improvement Plan |