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About The Pines

HomeChildren and SeniorsLong-Term CareAbout The Pines
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Pines building exterior with hanging flower baskets

Contact Us

Outside the Pines Long-term care


About Our Home

98 Pine Street, Bracebridge, Ontario, P1L 1N5

The Pines is a fully accredited long-term care home providing a full range of care and support to residents and their families in compliance with the Ministry of Long-Term Care rules and regulations.

The District Municipality of Muskoka has owned, operated and governed The Pines Long-Term Care Home since 1971. In 2004, The Pines resident population expanded from 105 to 160 and shifted its operations into a new building. In the 50 years that The Pines has been in operation, the home has been witness to substantial changes with respect to the care and services it provides to residents.

Our cozy and comfortable home comes provided with five resident home areas (two secure), four wonderful courtyards with plenty of outdoor spaces.

 Mission

Optimizing life with excellent care, compassion and comforts of home.

 Vision

Continuously improving care, safety and quality of life in partnership with residents, their families and our community.

 Values

Respect and Integrity-Culture: Everyone should be treated with fairness, dignity, and respect. Positive and open communication builds strong relations.

Innovative Leadership-Innovation: Creativity should be encouraged, and technology embraced. Ongoing learning contributes to improvements in quality of life.

Synergy-Team: Working together as a team involves cooperation, communication, and support.

Experiences-Service: Our commitment to showing care, sensitivity, and kindness to ensure a welcoming, safe, and comfortable environment for all.

  • The Pines has 160 rooms our residents call home.
  • We have a family-focused approach to care.
  • Once a loved one comes into our care, so do their family members.
  • We are owned and operated by The District Municipality of Muskoka and funded by the Ministry of Long-Term Care.


Key Contacts

Administrator: Jennifer Ridgley

Jennifer Ridgley is no stranger to The Pines Long-Term Care Home as she has been our Director of Care and previous to that position was the Assistant Director of Care for the last five years.  Previous to that Jennifer was a registered nurse on the floor for seven years.  Jennifer makes a difference in the lives of our residents as the Administrator for The Pines Long-Term Care Home every day.

The Administrator can be reached at administrator.pines@muskoka.on.ca or 705-645-4488 Ext. 4877

 Director of Care

Recruitment in progress, any inquiries, please contact the Administrator at administrator.pines@muskoka.on.ca or 705-645-4488 Ext. 4877

 Infection Control Lead

Melissa Muir-Clark, RPN

Melissa.muir-clark@muskoka.on.ca

705-645-4488 Ext. 4752


Public Reports

Ministry of Long-Term Care Wait Times and Public Reports for The Pines: https://www.ontario.ca/locations/longtermcare/homes/M564-the-pines

Strategic Plan

To address recent significant universal healthcare changes and anticipated challenges over the coming years, The Pines LTC Home has prepared a strategic plan for 2022-2025.

The strategic plan encompasses a comprehensive review of The Pines operations, as well as input gathered from the Health Services team, The Pines leadership team, employees, Residents’ Council, Family Council, families, caregivers, stakeholders and volunteers.

Outbreak Plan
 The Pines Home Specific Outbreak Plan
Long-Term Care Home Service Accountability Agreement

The Pines Long Term Care Home Service Accountability Agreement (March 2022)

  • Extension (March 30, 2023)
 Home Visitor Policy
The Pines Home Visitor Policy
 Emergency Plans

Natural Disasters and Extreme Weather Events

Pandemic Management

The Pines Emergency Preparedness and Response Program

 Emergency Preparedness Plans

Administrative Contingency Plan

Dietary Contingency Plan

Environmental Contingency Plan

Nursing Contingency Plan

Activities Contingency Plan

 Continuous Quality Improvement Report
The Pines Continuous Quality Improvement - Interim Report (July 2022)
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Contact Us

The District Municipality of Muskoka

70 Pine Street
Bracebridge, ON P1L 1N3

Phone: 705-645-2100
Fax: 705-645-5319

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