We know you rely on us to provide reliable access to clean and safe water. When outages happen, we work to notify you and restore service as quickly as possible.
If you have a water/sewer emergency after-hours, call us at 705-645-6764.
We have staff working around the clock and will notify you if we are aware of issues in your neighbourhood. Planned or known outages or disruptions will be posted on this page.
Emergency and Planned Interruptions
Grandview Drive, Town of Huntsville - Wednesday, June 2, 2021
Arrangements have been made to replace a leaking valve in Huntsville this Wednesday June 2, 2021.
This work will require a water shutdown to twelve (12) condo buildings at Grandview.
Notices have been hand delivered to affected properties. We will endeavour to complete as much of the preparation including excavation as possible before the water is turned off.
If you have questions or concerns about this scheduled temporary outage, please contact:
Michael Currie, Area Manager, District of Muskoka Water & Sewer Operations
michael.currie@muskoka.on.ca or via telephone at (705) 645-2100 x4338
Watermain Flushing Maintenance: Now until end of June, 2021
District of Muskoka crews will be performing water system flushing from April until the end of June.
During spring flushing, District crews turn on the hydrants which releases large amounts of high-pressure water for up to 20 minutes. There are several benefits - flushing is an important preventative maintenance activity that:
- confirms the hydrant is working correctly
- assesses the available flow to the hydrant
- allows us to deliver the highest quality water possible to our customers
- removes mineral and sediment build-up from the water mains
You may notice a slight discolouration or a cloudy appearance of your water, and possibly reduced pressure during flushing in your area. Please be advised that there are no health hazards associated with discoloured water and the water is safe to use and consume. However, please be aware that discoloured water may stain your laundry.
If you notice discolouration, we recommend that you run your cold water through your bathtub tap or another tap that does not have a screen until it clears up. You may also notice puddles in the street, as the water could be flushed onto the roads.
The District would like to thank all those affected for your co-operation and patience during this necessary maintenance work. For questions or concerns, please call 705-645-6764 or email us.
Municipal Drinking Water - Public Water Taps
| Municipal Public Drinking Water Tap Locations |
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Residents can use any municipal public drinking water tap in Muskoka. There are taps located in each area municipality and can be found at the link below. |
Prepare for Emergencies
In the case of a water service disruption, it is important to be prepared by taking simple steps to ensure that you and your family have an adequate supply of safe drinking water to see you through almost any interruption in service. In addition, understanding how your system works can help you to make the right decisions in the event of a water supply emergency.
| Emergency Preparedness |
Disasters can happen at any time in any community.
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| Know where your Master Valve is |
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If there's an emergency, you will need to know this information ahead of time. You can't afford to waste precious time searching while the basement floods or the carpets are drenched. Most common locations for the master valve are where the main water pipe enters your home, near the washing machine hook-up or near your water heater. Best to check and make certain you and your family know where it is! |
| Frozen Water Pipes |
Insulate your inside pipes - look for pipes on an outside wall in your attic, crawl space or garage
Pipes Already Frozen?
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