Accessible Services

Accessible Services - Ministry of the Attorney General

Ministry staff understand the importance of accessibility for people with disabilities in all our services. Please tell us what you need. We will work with you to determine the type of disability-related assistance or accommodation that can be provided.

If you're going to a courthouse, you may speak with any staff member or contact the courthouse Accessibility Coordinator. Contact information for courthouses and Accessibility Coordinators can be found on the ministry's website in the Court Address Section.

Please provide us with as much advance notice as possible. It may not be possible to provide an accommodation or support unless we receive enough advance notice. If it is not possible to provide your preferred disability-related accommodation, we will work with you to explore different options. In some cases, we will request information about your disability so that we can understand your needs.

The types of accommodation or support that we can provide will depend on your disability, the purpose of your visit to a ministry office or courthouse, and the availability of different types of equipment and services. Here are some examples:

Assistive listening devices
Real-time captioning or Communication-Access Real Time (CART)
Visual language interpretation such as American Sign Language (ASL) or langue des signes québécoise (LSQ). See below for more information about ASL and LSQ interpretation
Communication support for people who have difficulty speaking and use alternate ways of communicating
Scheduling of meetings or proceedings in rooms that can accommodate your disability
Scheduling of meetings or proceedings at times that allow you to deal with your disability or medical-related needs
Providing some services by phone or by email in order to meet a disability-related need
Accessible or alternative formats of documents, such as electronic formats, large print, audio, and braille. See below for more information about alternative formats

These are examples only and may not be suitable in all cases. Other requests will also be considered if they are needed for disability-related reasons to access and use a ministry service or to participate in a court proceeding. Staff will work with you to determine the most appropriate accommodation.

Please note that judicial officials have authority over court proceedings and what happens in a court room. If you need disability-related accommodation for a court proceeding or to participate in jury duty, a judicial official will usually be informed about your request for accommodation and may need to approve it. The courthouse Accessibility Coordinator can provide information about how to make a request to a judicial official.

Accessible Services - Municipal Provincial Offences Act Courthouses

Most Provincial Offences Act (POA) matters are dealt with in courthouses that are operated by municipalities, not in provincial courthouses operated by the Ministry of the Attorney General. For example, municipal POA matters are fines and tickets for speeding, traffic, noise or trespassing issues.

If you want to know about accessibility or disability-related accommodations for a POA courthouse, please contact the court office that is shown on your ticket, summons, or other court document you received.

The types of accommodation that can be provided will depend on your disability, the purpose of your visit to the courthouse, and the availability of different types of equipment and services.

Please visit the municipal Provincial Offences Court contact page for more information about finding a municipal court location near you.

Bracebridge - Muskoka

(ICON Code: 2460)

76 Pine Street Bracebridge P1L 0C4

Website:http://www.muskoka.on.ca/content/provincial-offences

General Inquiry

Phone: 705-645-1231 Fax: 705-645-5319 E-mail:poa@muskoka.on.ca

Accessibility Inquiry

Phone: 705-645-2100 (x4207) E-mail:joanne.lenze@muskoka.on.ca