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Attention: Gravenhurst Water Users – Municipal Water System Alert – Update #6

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boiling pot

Boil Water Advisory LIFTED for Gravenhurst Water Customers

Tuesday, November 30, 2021 (Gravenhurst, ON) – The Simcoe Muskoka District Health Unit (SMDHU) has lifted the Boil Water Advisory for water customers in the Town of Gravenhurst.

The water is safe to consume. The water does not need to be boiled before drinking.  For more information, visit www.smdhu.org or call Health Connection Monday to Friday, 8:30am-4:30pm at 705-721-7520 or 1-877-721-7520, ext. 8811 to speak with a public health inspector.  For instructions on what steps to take, please visit: https://www.simcoemuskokahealth.org/Promos/townofgravenhurstwater 

“On behalf of District Council, I would like to offer my sincerest apology for the significant impacts and inconvenience that the Gravenhurst community experienced,” said District Chair John Klinck. “We understand the effects this has had on regular daily household routines.  We also recognize the impacts on local business operations and the disruption to planned events and community recreation programs.  Thank you to residents, businesses and community groups for coming together to support each other. 

“We understand our community has many questions about what happened,” said Julie Stevens, District Chief Administrative Officer (CAO).  “We are committed to examining all circumstances and procedures related to this emergency, as we do with all significant service outages. We will continue to provide updates to the community on all recommendations and actions that result from this review.”

Thank You

The public response to this water emergency has been overwhelming.  We want to extend our sincere thanks to everyone who took the time to share our official updates.  Thank you to SMDHU and the Ministry of the Environment, Conservation and Parks (MECP) for providing direction and resources. Thank you to those who volunteered their time, efforts and resources to make sure our community was supported during this emergency. Thank you.


Register for Voyent Alert!

In times of crisis, it is important that residents have access to trusted, timely and accurate information to ensure their own safety and that of their family and loved ones.

By downloading the Voyent Alert! app and registering, residents and visitors can select to receive notifications from a wide variety of communication channels, including mobile apps, text/SMS alerting, email or voice calling.

Registration for the service is FREE, simple and completely anonymous.

For Mobile App Alerts: Download and install the Voyent Alert! app from the Apple or Google Play app stores. For Email, Text Message or Voice Call Alerts: Register online at https://register.voyent-alert.com


The District of Muskoka is made up of six area municipalities and is responsible for delivering critical public services and programs to residents in our community. Visit our website at www.muskoka.on.ca

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The District Municipality of Muskoka

70 Pine Street
Bracebridge, ON P1L 1N3

Phone: 705-645-2100
Fax: 705-645-5319

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