Beginning Monday, May 31, 2021 crews will begin curbside collection at 7 am.
We’re working closely with our contractor to find better and more efficient ways of getting your waste collected. We need your help!
On your collection day, please set materials at the curb for 7 am.
It has become necessary for crews to begin earlier as we are managing more garbage and recycling each week and more time is needed daily to complete routes. It is less busy in the early morning and drivers won’t need to compete with traffic and parked cars in our urban areas. An early start will also help on hot weather days – our drivers collect garbage manually and it’s cooler in the morning to get a head-start on their day.
We encourage our community to download the free Muskoka Recycles app available on Google Play or the App Store to receive live updates as we monitor delays and collection impacts. Our waste management customer service department continues to be available at waste@muskoka.on.ca or 705-645-6764. Learn more and stay updated at www.muskoka.on.ca
We apologize for the continued waste collection delays and impacts some communities are experiencing. Our collection contractor, Waste Connections of Canada, continues to have labour challenges ultimately impacting the number of drivers and trucks on the road each day.
Residents may see a different collection vehicle picking up recyclables or materials going into one divided truck. This is being done to get recycling collected. From there, the material is taken to other locations for additional sorting. If you experienced missed collection and to learn when crews are returning to your neighbourhood, please visit www.muskokarecycles.ca or download our free Muskoka Recycles mobile app.