COVID-19 Food and Community Supports

Northern Produce Delivery

Call:  705-646-2100

Text: 1-647-203-3880

Email: d@dalinasfarmacy.com
etransfers:  northernproducejohn@gmail.com 

Muskoka Serving Muskoka:

For individuals who have serious underlying medical conditions or who are facing other challenges and need help connecting to free pick-up or delivery services, please view our Muskoka Serving Muskoka poster. 

Community representatives have been identified and are able to help you navigate these services.  
If you are interested in volunteering with pick-ups or deliveries, please reach out to your local community representative.

View or download the Muskoka Serving Muskoka Poster

Ontario Community Support Program(OSCA):

OCSA is working with Meals on Wheels organizations and other partners across the province to deliver services to vulnerable seniors without family or community support. OCSA helps isolated, low-income seniors and people with disabilities and chronic medical conditions across Ontario get meals, groceries, medicine and other essentials to stay safe at home during COVID-19. Access delivery services in your area by visiting www.ontariocommunitysupport.ca

Those without internet access, or who require service in a language other than English or French, can contact 211 at any time by dialing 211, 1-877-330-3213 (toll free) or 1-888-340-1001 for TTY service.

• Manna Food Bank – 345 Ecclestone Drive. Open Tuesday and Friday 1:00 PM - 4:00 PM. Bringing orders outside for pick up. Offering deliveries.  Cannot accept reusable bags and people should dress for outside weather. Phone: (705) 646-0114

• Salvation Army - 456 Manitoba Street, Bracebridge Open Monday, Wednesday and Thursday 1:00 - 4:30 pm. Food bank remains open, however there is no waiting room area so clients need to call and book appointments so that clients can be seen one at a time.Phone: 705-645-2602..

• Bracebridge Out of the Cold - Take away dinners every Wednesday at 4:30. Place an order by noon Monday by calling The Salvation Army Church 705-645-2602. Delivery is possible or pick dinners up at Bracebridge United Church, 46 Dominion Street Bracebridge.
• Your Independent Grocers (YIGs) - Curbside pick up orders can be placed at pcexpress.ca or via the PC Express app. Deliveries can be arranged with a volunteer at the Rotary Club. For residents who are currently quarantining due to illness, orders can be placed over the phone. Payment is made over the phone and YIGS will arrange for a volunteer from Rotary Club to deliver. People delivering the products would ring the door bell and groceries would be left at the door step with no interaction with volunteers. Residents under quarantine requiring groceries can call 705-646-1412, ext. 302 to place phone orders

• Frozen Meals on Wheels (Red Cross) – Registration required. Please call 705-721-3313 ext. 5267 to place an order.
• Hot Meals on Wheels (Red Cross) - Delivered Monday through Friday, between 11:30am to 1:30pm from Muskoka Algonquin Health Centre. The meals are prepared fresh daily which ensures a quality meal. To place an order or for more information, call 705-721-3313 x 5267 or visit www.redcross.ca.

• Salvation Army - 620 Muskoka Rd N, Gravenhurst Open Tuesday, Thursday and Friday 1:00 - 4:30 pm. Food bank remains open, however there is no waiting room area so clients need to call and book appointments so that we see one client at a time. Phone: 705-687-2131.

• GAP (Gravenhurst Against Poverty) – delivering a meal once a week on Thursdays and purchasing freezer meals from Red Cross.  Grocery gift card (through Rotary Club of Gravenhurst) included in delivery. Call 705-641-2225 or visit the GAP Facebook Page.

• Caretagion - Offers errands and food shopping & delivery to those who are housebound due to Covid-19.  E-mail:  Gravenhurst2020@gmail.com or Phone: 705-710-4542.

• Terry’s Independent Grocer - Open to public; follow social distancing rules; PC Express; Seniors Shopping Hours 7-8 AM; Call to explore other possible ways to get groceries:705-687-0554
• Frozen Meals on Wheels - Red Cross - Bracebridge and Gravenhurst Phone: 705-721-3313 x5267
• Hot Meals on Wheels (Red Cross) - Delivered Monday, Wednesday and Friday, across the lunch hour time between 11:30am to 1:30pm from the Muskoka Algonquin Health Centre. The meals are prepared fresh daily which ensures a quality meal. To place an order or for more information, call 705-721-3313 x 5267 or visit www.redcross.ca.

• Salvation Army Huntsville Food Bank - 4 Mary Street East Huntsville, P1H 1E4 Contact: Krystal Fuller Phone: 705-789-3398 email:  krystal_fuller@can.salvationarmy.org. Extended Hours of Operation Monday - Friday 10am- 4pm By Appointment only

• The Table Food Bank  - 11 Hanes St. Huntsville. Open to the public Tues and Fri 12:00 pm to 3:00 pm, and Sat 10:00 am to 1:00 pm. E-mail: foodbank@thetablefoundation.ca or Phone: 705-783-8827

• Bullock’s Independent Grocer - Open to public; follow social distancing rules; PC Express; Seniors Shopping Hours 7-8 AM; Explore other possible ways to get groceries, Phone: 705-789-6972

• Muskoka Good Food Co-op – Offering shopping and delivery. They will put the order together for pickup or arrange for delivery. Also open for public shopping – limit of 3 groups of 2 shoppers at a time. Masks are required and hand sanitizer is provided. E-mail: info@muskokanorthfood.com or Phone: 705-789-0020

• Huntsville & Area Strong-Together We Stand Community COVID 19 Facebook Help Group

• Huntsville and Friends Help Out Facebook Page

• Huntsville Hot Meals and Wheels - Resumed delivery of meals 5 days per week (except holidays) between 12pm and 1pm in areas within 10km of Huntsville.  Nutritious meals prepared by Huntsville Hospital include soup or salad, hot entrée, bread or roll, and dessert.  Cost is $5.00 per meal. Meals are delivered by volunteers.  To order please call Lois at 705-789-5681 or email: ldswan133@gmail.com or John at 705-788-3888 or email: globalskate@sympatico.ca.  To volunteer as a driver, please call Lynda at 705-635-3216 email:mlarnold@vianet.ca.

• St. Vincent de Paul - St. Mary's Huntsville Food Distribution:  Phone appointment only; pick up at lobby; some home to door. OPEN - Rent/hydro arrears.  Phone: 705-789-0008
• Muskoka Seniors Frozen Meals on Wheels -  76 King William Street Unit 2 Huntsville,  P1H1E4  Contact: Angela Barager Phone: 705-789-6676 Email: mealsonwheels@muskokaseniors.org Open Monday and Tuesday 9-4 (Closed 1-2)

• Both Winter Pantries are operational past the winter season until further notice. Please call to arrange for service:
• Winter Pantry - Baysville & Dorset, St. Ambrose Anglican Church, 2671 Muskoka District Road 117, Baysville, ON. Call Susan at 705-767-2205 or text her at 705-783-6427. Confidentiality guaranteed. Email: winter.pantry.lob@gmail.com

• Dwight Winter Pantry - Dwight Community Centre - 1014 Dwight Beach Road (beside Lake of Bays Township office).  Phone: Aubrey Cotton 705-635-9310 or email: dwightwinterpantry@gmail.com Website: www.dwightwinterpantry.com

• Lake of Bays COVID-19 Help Group - Facebook Page

• Dwight Market: Offering Delivery - dwightmarketpharmacy@gmail.com 705-635-2551

• Robinsons General Store Dorset: info@robinsonsgeneralstore.ca  705-766-2415

• Baysville Country Store: Offering Delivery - tishwawrynchuk@gmail.com  705-767-2498

• Baysville General Store: Offering Delivery - baysvillegeneral@gmail.com  705-767-3459

• Huntsville/Lake of Bays Chamber of Commerce - Referring individuals to the Doppler's online listing of list of open businesses, along with details on local grocery stores and pharmacies.

• Port Severn Food Bank - Call Lisa at 705-706-5498 to coordinate a food box pickup (in partnership with the Baxter Ward Lions Club)

• MacTier Food Bank - By appointment only. Please call 705-774-7156 or 705-375-5765. Pre-bagged nonperishables; Foodland coupon for bread, eggs, milk; $50 gift card for Foodland (limited availability).  New Fellowship Church, 455 High St. MacTier.

• West Muskoka Food Bank – 3951 Muskoka Road 169, Glen Orchard.  Thurs 6-8pm, Fri 9-11am. Contact Kristen 705-646-3997
• Freshmart: is taking orders and payment over the phone and email and they are offering curbside service (no touch) or delivery. Phone: 705-762-1254 Email: freshmartbala@gmail.com
• Meals on Wheels: balamus@muskoka.com Phone: 705-762-5876
• Salvation Army - 456 Manitoba Street, Bracebridge Open Monday, Wednesday and Thursday 1:00 - 4:30 pm, also serving Muskoka Lakes. Food bank remains open, however there is no waiting room area so clients need to call and book appointments so that clients can be seen one at a time. Phone: 705-645-2602.
• Port Carling Lions Club - Offering grocery and prescription deliveries in the Port Carling area.  Contact Port Carling Lions Club, Cathy Duck via email: duckfam@sympatico.ca or Phone: 705-765-6083

The information below is provided from the Simcoe Muskoka District Health Unit as of April 14, 2020:

It is important that you do not go out and shop if you are:

• Sick or living with someone who is sick 
• Over 70 years of age 
• Have a weakened immune system or chronic health condition.

For individuals who have serious underlying medical conditions or who are facing other challenges and need help connecting to free pick-up or delivery services, please view the Muskoka Serving Muskoka poster.

Decide on who goes shopping:

Choose a person in your household who is in good health to be the main grocery shopper.

Shop only if you feel well and can be reasonably sure that you have not been in contact with someone who has COVID-19 or is showing symptoms.

It is important to know that there is currently no evidence of food or food packaging being linked to the spread of COVID-19. You’re more likely to be infected by your fellow shoppers than anything you purchase. There are things you can do to reduce your risks when shopping.

• Plan your shopping list carefully so that you can buy enough food and other supplies to last at least a week or two. Buy more and aim for only one trip a week. 
• Shop alone, only one person per household and no children if possible.

When you are shopping:

• Shop at a less busy time. Be cautious about store hours set aside for “‘seniors-only” shopping. They can be busier than if you went at an off-peak hour on a different day.

• Be respectful of store employees. They are doing their best in a difficult situation. 
• Clean the handle of your cart. 
• Bring your own wipes and hand sanitizer; although the stores have been trying hard to keep a public stock, the supplies are short. 
• Wash or sanitize your hands as you enter and after to get into your car. 
• Keep your distance from others while in the store. Staying 2 metres or roughly 2 arms-length (6 feet) apart is an easy way to measure your distance.
• Handle only the items you intend to buy. 
• Use a credit or debit card to avoid handling money or receiving change. 
• Avoid touching your face. 
• Know that gloves are not necessary and offer no added protection. Frequent handwashing is key.

Back at home: 

• Once home, wash your hands well before and after handling food packaging, after removing food from the packaging, before you prepare food for eating, and before you eat. 
• Clean counters and other surfaces you’ve touched after you've put away the groceries. Regularly clean surfaces and cooking equipment that may come in contact with food.

Delivery and take-out: 

• Follow the drop-off or pick-up instructions given by the restaurant or grocery store. 

• Ask for the food to be left on the doorstep. 
• Minimize contact with employees. Stay 2 metres (6 feet) apart from the delivery person. 
• If picking up groceries, consider opening the car door or trunk latch yourself so the person loading does not touch your car handles. 

• Use touch-free or cashless payments. 
• Prepay via the internet or telephone for your delivery order. 
• Remove your food from the external packaging and dispose of it in the garbage or recycling right away.
• Avoid touching your face. 
• Wash your hands well for 15 seconds after touching packaging and before eating.

211 is a helpline and online database of Ontario's community and social services. 211 is answered and updated by highly-trained specialists. Website: https://211ontario.ca/

For information and referrals for community, government, social and health services, including mental health resources across Ontario, call 211 or 1-877-330-3213.

A free, evidence-based cognitive behavioural therapy (CBT) program that offers guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching.

Call 1-866-345-0224.

CMHA Update on Our Services

Phone and online services for people in need of mental health and addictions support.

Crisis support continues to be available by phone.

People in crisis are encouraged to continue to call for support. Individual and group supports are available. Referrals can still be made and intakes will still happen.

In Muskoka, please call 705-645-2262

In East Parry Sound, please call 705-384-5392

If you are in crisis, please call 1-888-893-8333

Vital assistance and important programs and services, including transportation, telephone assurance program, meals on wheels, etc. Phone: 705-721-3313

Family Connexions is committed to working collaboratively to build a safe and strong community where children, youth and families thrive. Services include child protection, family support, family creation through adoption, kinship, customary care and foster care, and in our Muskoka branches, we offer children’s mental health services. As a community, we share a responsibility to ensure that our children are in supportive environments. If you have a concern about a child we encourage you to call so we can help them and their family. Questions? Concerns? Call 24/7: 1-800-461-4236

The Canadian Psychological Association provides a contact list of licensed therapists who have volunteered to provide pro bono support during COVID-19. 

Call the District of Muskoka at 705-645-2412 to speak with a case manager about finding accommodations.

If you need financial assistance please visit www.muskoka.on.ca/covid19help to learn more.

To apply for emergency assistance, please contact us at emergencyshelter@muskoka.on.ca or 705-645-2412 ext. 4363, Mon-Fri 8:30am-4:30pm, excluding holidays.

Phone: 705-645-6607 or toll free 1-800-263-4815   

Muskoka Victim Services provides emotional and practical support to victims of crime and tragic circumstance. Phone: 1-844-762-9945 Email: mvs@muskokavs.ca Website: http://muskokavs.ca/

• Staff are scheduling individual counselling appointments online or by phone. 
• All of our Group Programming and Drop In Programming are also running Virtually.  
• MPSSAS can presently assist folks who need access to both, through a limited number of loaner laptops.. 
• Community based public education sessions offered via MPSSAS zoom program to Community Groups, Schools, etc. upon request.
• MPSSAS can assist with reports of past or recent sexual abuse violence to the Police in a trauma informed manner should that be the choice of the survivor.
• The Survivor to Survivor mentorship program is continuing through phone and online contacts. 
• Services can be accessed by calling 705-646-2122 and follow the prompts to speak to any of our staff or leave a general message.
• OR All email addresses to our staff are available at www.mpssas.com
• *NEW* Online Chat Program available at www.mpssas.com.   
• Helpline is available 24/7 at: 1-800-461-2929

In The Rooms:

In The Rooms is a free online recovery tool that offers 130 weekly online meetings for those recovering from addiction and related issues. We embrace multiple pathways to recovery, including all 12 Step, Non-12 Step, Wellness and Mental Health modalities.

https://www.intherooms.com/home/

http://www.aa-alive.net/

Supports are now offered virtually due to COVID-19. 

Call 705-645-2262. (Joint effort of the CMHA Muskoka and the North Muskoka Nurse Practitioner Led Clinic). 

Website: https://mps.cmha.ca/news/drugs-that-stop-alcoholics-from-drinking/

• Trillium Lakelands District School Board
• Simcoe Muskoka District Catholic School Board
• Near North District School Board

Update on Our Services / Find Support

Individual, couple and family counseling (12 years old and up). Telephone and video conferencing available. Monday to Friday 9 a.m. to 5 p.m. Phone: 705-726-2503

Group and webinar based counseling / support for a variety of wellness/ mental health topics and strategies (radical acceptance, self care, mindfulness, social media and mental health, the power of emotion, women’s self discovery).