The District of Muskoka is taking precautionary measures in order to protect the health and wellness of its residents and employees. We have aligned these measures with proactive steps taken by the provincial and federal levels of government as well as health authorities.
To help avoid the spread of COVID-19, all District facilities are currently closed to public access. We are still here to serve you and our staff will be happy to assist you over the phone or via email. You can reach the District of Muskoka by phone at 705-645-2100 or e-mail us. For impacts to municipal services please read below. If you're looking for food, mental health or financial support please click on the links below for more information.
(Food, shelter and mental health supports for the Muskoka Community)
(Information for Workers, Self-Employed, Businesses and Families)
Closures and cancellations due to COVID-19 continue to change, please check this page regularly for updates. We are currently monitoring all District services. The status of District programs, events and facilities will be updated on this page as they become available
COVID-19 Assessment Centres | ||||||||
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Public access to District facilities closed |
To help minimize the spread of COVID-19 and to help protect the public and staff, all District facilities will be closed to public access effective noon today, Tuesday March 17, 2020 until further notice. This includes, but is not limited to:
Many of our services including paramedic services, long-term care, water and wastewater, waste management and road operations will continue to operate as usual to support our community. Social housing facilities will continue to be maintained and other housing supports, social assistance and emergency assistance programs will also continue to be provided by phone, online or by email. We are still here to serve you! You can access information and any of our services by calling us at 705-645-2100 or by email. For the latest updates on all District program and service impacts, and to learn more about the actions taken in response to COVID-19, visit www.muskoka.on.ca/coronavirus The District and Area Municipalities are dedicated to protecting and supporting individuals, and recognizes the important role that everyone has in keeping our communities safe and healthy. We are meeting frequently and working closely with community and health partners to coordinate efforts and plan together to support the community needs should more resources be required. Updated facility access information and program or service impacts are available at:
For further COVID-19 information, please visit Simcoe Muskoka Public Health unit: http://www.simcoemuskokahealth.org/Promos/Novel-Coronavirus |
The Pines Long-Term Care Home - Community Update: Feb, 4 2021 |
COVID-19 Outbreak Status lifted at the Pines Long-Term Care HomeWe are pleased to share that the outbreak status at the Pines Long Term Care Home has again been lifted following a period of 14 consecutive days with no new cases. We thank staff for their hard work, perseverance and dedication that made this significant achievement possible. We also thank residents, families and the community for their on-going support and best wishes. The District remains focused on protecting residents and staff from COVID-19 and extensive measures are being taken to ensure the health, safety and well-being of residents and staff. Routine, weekly testing of all staff continues as per the provincial guidelines.
Status of Vaccinations and Testing:
Timeline of COVID-19 Related Events at the Pines:
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Provincial Offences Act - Matters Scheduled Are Adjourned and will be Rescheduled |
Update - January 29, 2021: All in-person Provincial Offences Act matters scheduled until January 22, 2021 have been rescheduled. A notice of your new court date will be sent to you by mail to the address on file with the court. For more information, please view full notice.
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Port Carling Locks |
The Port Carling Locks will reopen for the summer season on June 8, 2020, with restrictions in place to protect the health and safety of staff and the community. Large Locks
More information about the Port Carling Locks here. |
Waste Management | ||||||
The District of Muskoka’s priority is to maintain waste collection services, while taking extra precautions to protect the health of essential workers and the needs of our community. There are no changes to the curbside collection schedule. Bi-weekly garbage collection resumed as scheduled annually, the week of November 1, 2020. For more information, please visit www.muskokarecycles.ca
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Water and Sewer Customers - Additional Payment Methods Available |
District Council is supporting its customers and businesses impacted by COVID-19 and asking anyone experiencing financial hardship to please contact our office at 705-645-7954 or by email at watersewerbilling@muskoka.on.ca to set up flexible payment arrangements. To help minimize the spread of COVID-19 and to help protect the public and staff, the District Administration Building is closed to public access at this time. However, additional payment methods have been added for your convenience. Payments can be made electronically (refer to back of bill) or temporarily by credit card by calling 705-645-2100 extension 4238. |
Water and Sewer - Drinking Water & Public Taps |
Municipal tap water is safe. Public water taps are safe.
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Muskoka Paramedic Station |
The District has suspended public access to our paramedic stations at this time to minimize the risk to our health care providers and our first responders. |
Social Assistance / Ontario Works |
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Children's Programs and Services |
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Seniors Programs and Services |
WISE Mobile Active Living Centre – we are operating virtual programs, telephone and online, to keep older adults engaged and connected in Muskoka. Our programs offer a variety of topics including health education, general interest topics, fitness, games, and fun! For more information on these programs, topics and dates, visit www.muskoka.on.ca/seniorsprograms or call us at 705-645-2100 ext. 4199 or toll free: 1-800-461-4215 ext. 4199. Information Line – We are happy to help you or a family member navigate resources and supports. Please call our Information Line at 705-645-2100 ext. 4199 or toll free: 1-800-461-4215 ext. 4199. |
Transportation |
Until further notice, the Corridor 11 Bus and the Rural and Community Connection service is to be used for essential trips only.
Learn more at: www.muskoka.on.ca/commuitytransit Please note that until further notice, the Corridor 11 Bus service is to be used for essential trips only.
Please note that until further notice, the Corridor 11 Bus service is to be used for essential trips only.
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Continued Communications: As we continue to monitor the situation updates to District impacted programs, services and facilities will be made to this page. For information specific to the status of COVID-19 in Muskoka please contact the Simcoe Muskoka District Health Unit at 705-721-7520 or 1-877-721-7520.